Invoice Statuses

Below is a description of all the possible statuses for your invoices on Genie:

 

Awaiting Approval:  Invoices that have been submitted to you by your booked talent and require your approval.

 

Awaiting Payment: Once you have approved an invoice it will now be Awaiting Payment. 

 

Disputed: If you have a query related to the details of an invoice, you can open a dispute. A member of our team will reach out to you directly, in these cases.

 

Cancelled: Once an invoice has been cancelled, there is no further action to be taken. You will be informed and no payment is needed.

 

Paid: Once an invoice has been paid it will have the status of Paid.

 

Overdue: If an invoice has not been paid by the due date, usually 30 days, it will be considered overdue.